I spent an hour with my customer today trying to figure out why SQL Server permissions were only working for some people trying to access the software tool I support. I kept telling him the problem was with the SQL Server app but he kept insisting it was tool permissions.
Finally I asked to drive. It turned out:
1. he had spelled the two non-working account names wrong
2. instead of deleting the wrong accounts and importing from LDAP like I told him to do he just imported from LDAP so the right accounts didn't get picked up
Then he was like "Oh, I guess you were right." Um, yeah.
Then, at 5 pm sharp, he broke something else. Then he wanted to have an in depth discussion about his meta model. At 6:30 I was like dude, I have to get up at 3 am tomorrow and I have work to finish.
I think, actually, he likes hanging out with me. And he said he's going to invite me back. No one in my customer's group knew about the insane asylum or the ghost town and they want me to come back and take them on a hike.
Which is kind of weird because 3 of the 7 people come from families that have lived in Smithfield since the early 1800s. I guess that's why people hire consultants, to find those kind of things out.
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